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Outline for this course
Introduction
A 2007 survey [1] estimated that, with the right training, middle management could be up to 29% more productive – and that productivity increase represents a staggering £220 billion additional annual output in the UK service sector alone!
Businesses that build and refine the hard and soft skills of their managers stand a greater chance of remaining competitive, meeting their customers’ expectations and maximising productivity throughout the organisation.
Harvard ManageMentor offers training across a range of management disciplines at an intermediate to advanced level. The comprehensive programme will improve the way managers approach their day-to-day responsibilities – from budgeting, performance measurement and recruitment to time management, delegation and crisis handling.
The course has been developed using new research, latest ‘best practice’ techniques and input from more than 125 top executives. With over 500 tried and tested tools, worksheets and step-by-step guides, it will enable managers to develop and apply valuable new skills and make an immediate improvement to business performance.
[1] Source: ‘Corporate Soufflé – Is The Middle Giving Way?’, Hay Group, 2007
Who is Harvard ManageMentor for?
Harvard ManageMentor is ideal for managers at all levels who face a wide variety of business challenges on a daily basis.
What will you get from this resource?
You can access resources on 42 key management topics which address daily management responsibilities, from running a meeting to developing a strategy. Each topic can take between five minutes and two hours, depending on your previous experience and the level of detail you require. The topics covered are:
- Budgeting
- Business Case Development
- Business Plan Development
- Career Management
- Change Management
- Coaching
- Crisis Management
- Customer Focus
- Decision Making
- Delegating
- Developing Employees
- Difficult Interactions
- Dismissing an Employee
- Diversity
- Feedback Essentials
- Finance Essentials
- Goal Setting
- Hiring
- Innovation and Creativity
- Innovation Implementation
- Laying Off Employees
- Leading and Motivating
- Managing Upward
- Marketing Essentials
- Meeting Management
- Negotiating
- New Manager Transitions
- Performance Appraisal
- Performance and Measurement
- Persuading Others
- Presentation Skills
- Process Improvement
- Project Management
- Retaining Employees
- Strategic Thinking
- Strategy Execution
- Stress Management
- Team Leadership
- Team Management
- Time Management
- Virtual Teams
- Writing Skills
Features
Each topic is split into five sections:
1. Get Started – Uses a video-based scenario to get you thinking about the topic and provides a short overview.
2. Learn – Presents the key ideas of the topic and reinforces them with interactive activities. Short video clips of global business leaders providing real examples support many of the key learning points.
3. Practice – Provides real-life scenarios and tests to check your understanding of the concepts. You can hone new skills and receive instant feedback in a safe environment.
4. Apply – Provides practical tools, step-by-step guides and tips for applying concepts on the job. Forms and worksheets are also available to download.
5. Explore Further – Signposts additional resources on the topic.
Each Harvard ManageMentor topic has been developed with the supervision of a subject matter expert. The resource uses clear business language with video, audio and case studies. There are several activities within each area and a multiple choice test at the end of each topic, which includes extensive explanations of why each answer is appropriate or not.
There is a printable version of each topic that includes explanations, descriptions, learning activities, forms, tools and activities. The Steps, Tips and Tools section helps the user to apply the material immediately. Audio downloads and competency tests are also available, and Favourites can be bookmarked for quick future reference.Other courses you might be interested in
Leadership
Time Management
Meetings, Bloody Meetings: Making Meetings More Productive
Course code
104193BT001
Five reasons to enrol on an eCourse - today!
- You get value for money. Competitively priced, eCourses take place on-site so there's no need to waste valuable time and money travelling to a course.
- You can start straight away. Online eCourses are just a few clicks away and DVD and CD ROM eCourses can be with you in a matter of days. There's no paperwork and no fuss.
- Flexibility is built in. Learn when it suits your business and your colleagues, with training designed to fit in around your work patterns and personal life.
- You learn at your own level and at your own pace. Individuals remain in control of their learning and can fill in knowledge gaps rather than cover ground they're already familiar with.
- Team Managers or course buyers can track their employees' progress. Our online eCourses have an inbuilt tracking system ensuring that employees remain on schedule.
