Managing Performance Every Day: Beyond the Appraisal

Introduction

To many managers, managing performance means the annual appraisal and little else. Yet for a business to thrive in today’s highly competitive marketplace, its managers must ensure the team delivers world class performance every working day.

Managing Performance Every Day: Beyond the Appraisal introduces the skills managers need to fully utilise the abilities of every individual. By adopting the 5C’s approach - clarity, consistency, collaboration, constructive feedback and coaching – they will be well placed to maximize performance and productivity throughout the year.

This course is structured around a series of engaging video clips. Key messages are delivered with simplicity and impact, making learning more memorable.

Who is the course for?

Managing Performance Every Day: Beyond the Appraisal is an ideal course for managers who want new techniques to maximise team performance by getting the best out of every member, every day.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• understand the need for collaboration
• communicate team and individual objectives with clarity
• deliver constructive feedback
• adopt a consistent approach to managing the team
• use coaching to improve performance

Course features

The course follows laid back IT Manager David and controlling Marketing Manager Louise as they find out what managing performance really means. Neither gets the best out of their team - until they discover an easy, 5-step process to performance management. Only then do they begin to see real benefits - both to the productivity of their teams and to the output of their joint project.

Set in everyday surroundings, the performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings will help you to apply the material to your own workplace.

Before you begin the course, you’ll take a short test to help identify any knowledge gaps. As you work through the course, you’ll be presented with simple exercises to check your learning. At the end there is a 15 question quiz to help sum up what you have learned.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Course Code

104198BT040

Other courses you might be interested in

The Unorganised Manager: Organising Others, How am I Doing? The Perfect Appraisal Interview, Project Management: Leading a Project Team

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