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Outline for this course
Introduction
Although 21.5 million workers use technology as part of their jobs, only two in five have ever received any formal IT training.
Outlook XP gives users the tools to manage email, tasks, contacts and time at work. Getting the most from Outlook could make a real difference to productivity.
This course helps staff use all the tools provided in Outlook to improve communication, optimise time management, and organise business schedules for maximum efficiency.
Who is the course for?
Outlook XP is ideal for people who have little or no previous experience with Outlook. Staff at all levels of seniority - from administrators to team leaders and senior managers - will benefit from this course.
The simple, step-by-step format is perfect for people who are completely new to Outlook, while the high level of detail will suit those who wish to build on existing skills or knowledge.
There aren’t any formal entry requirements, but some familiarity with computers and Microsoft Windows is expected.
To get the most from this course access to Microsoft Outlook is advised. For a different version of Outlook, we also offer courses in Outlook 2000 and Outlook 2003. To learn how to use email in the office or at home, you may wish to consider ECDL 7 - Electronic Communication, which can be used to work towards the ECDL qualification.
What will you get from this course?
When you have completed this course, you will be able to:
- use Outlook to manage your email, contacts and appointments
- use additional features to manage tasks, track activities and create Notes
- print emails and Calendar items.
Course features
You can start your online course straight away and access it at any time, providing you have access to a computer with an internet connection. The course is available for six months from the date first accessed.
The course will show you how Outlook’s features and functions work, and then you can practice them for yourself. You are in control at all times, so you can work through the course at your own pace and focus on the modules you are most interested in, or least familiar with. As you’re working through the course, you can print specific sections out to refer back to later if you wish.
When you’ve finished the course, you can complete an online assessment to put your new skills to the test. The results of this test can be printed out, as a record of how well you’ve done.
Course modules
1. Outlook XP Basics
- Introducing Outlook
- Screen Components
- Outlook Folders
- Printing in Outlook
2. Sending and Receiving Mail
- Creating and Sending Messages
- Working with Messages
- Message Handling Tools
- Signatures
- Address Books
3. Items, Folders and Documents
- Viewing Items
- Finding Items
- Working with Folders
- Archiving Folders
4. The Calendar
- Entering Appointments
- Viewing and Arranging
- Adding Events
5. Contacts List and Customisin
- Adding Contacts
- The Contacts List
- Contacts Tools
6. Tasks List, Journal and Notes
- Creating Tasks
- Delegating and AutoCreate
- The Journal
- Working with Notes
Other courses you might be interested in
Microsoft Access XP, Microsoft Excel XP, Microsoft Word XP, Microsoft Project 2000, ECDL 7 - Electronic Communication
Course code
103083BT003
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- You get value for money. Competitively priced, eCourses take place on-site so there's no need to waste valuable time and money travelling to a course.
- You can start straight away. Online eCourses are just a few clicks away and DVD and CD ROM eCourses can be with you in a matter of days. There's no paperwork and no fuss.
- Flexibility is built in. Learn when it suits your business and your colleagues, with training designed to fit in around your work patterns and personal life.
- You learn at your own level and at your own pace. Individuals remain in control of their learning and can fill in knowledge gaps rather than cover ground they're already familiar with.
- Team Managers or course buyers can track their employees' progress. Our online eCourses have an inbuilt tracking system ensuring that employees remain on schedule.


