Pass It On: Coaching Skills for Managers

Introduction

71% of British businesses use coaching to improve workplace performance, yet only 12% of respondents felt that coaching was ‘very effective’ [1]. This course explores how, with the right approach, coaching can disseminate knowledge, motivate both coach and learner and boost performance within a business.

Pass It On: Coaching Skills for Managers outlines effective techniques for one-to-one coaching. From identifying goals and setting targets to active listening and delivering constructive criticism, managers will learn new skills to help them pass on their experience so that those they lead can contribute more fully to overall business objectives.

This course is structured around a series of engaging video clips. Key messages are delivered with simplicity and impact, making learning more memorable.

[1] CIPD’s Learning and Development Annual Survey Report 2008

Who is the course for?

Passing It On: Coaching Skills For Managers is ideal for any manager who wishes to use one-to-one coaching to guide and motivate their team.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• understand the role coaching can play in improving performance
• identify the goals and targets of a coaching programme
• encourage through praise and constructive criticism
• tackle negative behaviour
• follow up a coaching session

Course features

This course, written by Armando Iannucci of 'I'm Alan Partridge' fame, shows how managers can get coaching right – and wrong! The course explores the best way to pass on knowledge, skills and experience and highlights how personally rewarding a well-planned coaching programme can be for the coach.

Set in everyday surroundings, the performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin the course, you’ll take a short test to help identify any knowledge gaps. As you work through the course, you’ll be presented with simple exercises to check your learning. At the end there is a 15 question quiz to help sum up what you have learned.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Course Code

104198BT035

Other courses you might be interested in

You'll Soon Get the Hang of It: The Techniques of One-to-One Training, Giving and Receiving Feedback, Can You Spare a Moment? Counselling Skills for Managers

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