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Outline for this course
Introduction
Research by the North East Chamber of Commerce found that the regional economy was losing out on £12 billion as a result of poor sales skills. A lack of trained sales professionals means that many businesses are not reaching their full potential.
Learn how to identify the different stages of the sales process and close a sale effectively with Steps to Success - Professional Sales Skills which comes on CD Rom. This useful and practical course provides an insight into how and why a customer buys. It also covers key techniques which can help participants to improve their sales skills and win more business, to increase the profitability of their organisation.
Who is the course for?
Steps to Success - Professional Sales Skills is primarily for salespeople with limited experience who want to improve their selling technique. It also provides an ideal introduction for anyone looking for a career in sales.
The course is appropriate for all business types and sizes. The valuable transferable skills you will gain are applicable to both business-to-business and business-to-consumer selling.
No prior knowledge or experience is needed and there are no formal entry requirements.
What will you get from this course?
When you have completed this course, you will be able to:
- understand why and how people buy
- understand the different stages of the selling process
- understand how customers can be 'helped to buy'
- identify the skills needed to become a successful sales person.
Course features
You can start this course once you have received your CD-ROM and work on it at any time, providing you have access to a computer with a CD-ROM drive.
On-screen text, audio, relevant examples and short case studies are used to illustrate the course’s key points. Practical exercises based on real-life situations help you practise what you have just learned and apply your new skills in the work place.
The course also features useful resources for future reference and further development, such as relevant website links and tip sheets you can print.
Course modules
- Course Introduction
- Helping People Buy
- Prepare and Plan
- Skills to Develop
- Building the Sale
- Completing the Sale
- After the Sale
Other courses you might be interested in
The Apprentice - Negotiating to Win, Leadership, Time Management
Course code
100733BT002
Five reasons to enrol on an eCourse - today!
- You get value for money. Competitively priced, eCourses take place on-site so there's no need to waste valuable time and money travelling to a course.
- You can start straight away. Online eCourses are just a few clicks away and DVD and CD ROM eCourses can be with you in a matter of days. There's no paperwork and no fuss.
- Flexibility is built in. Learn when it suits your business and your colleagues, with training designed to fit in around your work patterns and personal life.
- You learn at your own level and at your own pace. Individuals remain in control of their learning and can fill in knowledge gaps rather than cover ground they're already familiar with.
- Team Managers or course buyers can track their employees' progress. Our online eCourses have an inbuilt tracking system ensuring that employees remain on schedule.


