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Can I get a qualification from learndirect business?
Do I get a completion certificate with a learndirect business course?
How do I know if a learndirect business course will work on my PC?
I can't get my course to run - what do I do?
What happens if I can't finish my course within the allotted time?
I can't find what I'm looking for. Does learndirect supply any other courses?
When will I get my CD/DVD-ROM?
How do I choose the right course?
Before you buy a course, you should check out all the information available to you on this website (there is a full description available for each course). The course information is designed to reduce the risk of you making the wrong choice. Make sure you read the course description and technical requirements, and access the sample course (where available) to check that the course will run on your PC and that you are comfortable with the depth and style of the course.
Can I get a qualification from learndirect business?
The majority of eCourses do not lead to a qualification. Where they do, this will be clearly stated in the course description.
Do I get a certificate when I have finished my course?
No. However, when you finish your course, we will automatically email you a "statement of completion".
How do I know if the course will work on my PC?
You will need to read the technical specification in the course description page and try a sample of the course (where available), prior to purchase. This should confirm whether or not the course will work on your PC.
I can't get my course to run - what do I do?
Firstly, please see our technical support section within the help and support pages. If the solution to your technical problem is not shown, you can contact our customer helpline (0800 101 901).
What happens if I can't finish my course within the allotted time?
All courses on this site are provided with six months access (with the exception of Harvard ManageMentor which has 12 months access). If you require more time you will need to purchase again.
I can't find what I'm looking for. Does learndirect supply any other courses?
Yes, hundreds of learndirect courses (those supported by learndirect centres) are available from the main learndirect website 
. This site also has a buy online section.
When will I get my CD/DVD-ROM?
If you have ordered a CD/DVD ROM product from us, we will use reasonable efforts to despatch this within 2 working days. You should normally expect to receive your CD/DVD ROM within 4 days of purchase. If you have not received your CD/DVD ROM within 5 working days, please contact us. Please note, our CD/DVD ROM products are clearly marked as such. All other courses on this website are delivered online.
